Daritabu

1. Operator

Daritabu is operated by Товарищество с ограниченной ответственностью "Abay tech" (Abay tech LLC), a legal entity registered in the Republic of Kazakhstan.

Legal name: Товарищество с ограниченной ответственностью "Abay tech"
BIN: 260340004035
Registered office: Kazakhstan, Karaganda Region, Balkhash, Shashubaya Koshkarbaeva Microdistrict, building 8G, apartment 52, postal code 100300
Email: admin@daritabu.com
Phone / WhatsApp: +7 747 704 23 63

2. What data we may collect

Depending on how you use Daritabu, we may collect the following categories of data:

phone number, email address, and contact details;
name or nickname, if provided by the user;
messages, requests, search queries, and support requests;
information about medicines, pharmacies, orders, delivery requests, or healthcare-related searches submitted by the user;
technical data such as device, browser, language, approximate region, logs, and service usage data;
authentication data, including one-time password verification status and login/session information.

3. How we use data

We may use personal data to:

provide and improve Daritabu services;
help users search for medicines, pharmacies, and related services;
process requests, pre-orders, delivery inquiries, and support messages;
send one-time passwords for account login or verification;
communicate with users about their requests;
protect the service from fraud, spam, abuse, and unauthorized access;
comply with legal obligations under the laws of the Republic of Kazakhstan.

4. WhatsApp and OTP verification

If Daritabu uses WhatsApp or another messaging channel for one-time password verification, your phone number may be used to send authentication codes, login messages, service notifications, and support communications related to your use of Daritabu.

We do not ask users to share passwords, payment card PIN codes, or other secret credentials through WhatsApp.

5. Healthcare information

Daritabu may process healthcare-related information that users voluntarily submit, such as medicine searches, symptoms, AI assistant messages, prescription-related requests, or pharmacy availability requests.

Daritabu does not replace professional medical advice, diagnosis, or treatment. Users should consult a qualified medical professional for medical decisions.

6. Sharing of data

We do not sell personal data. We may share necessary information only when required to provide the service, for example with:

partner pharmacies or service providers involved in user requests;
technology providers used for hosting, analytics, authentication, messaging, or support;
government authorities, if required by applicable law.

7. Storage and security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.

Personal data is stored only for as long as necessary for the purposes described in this Policy, unless a longer period is required by law or needed to resolve disputes, prevent abuse, or protect legitimate interests.

8. User rights

Users may contact us to request information about their personal data, ask for correction or deletion, withdraw consent where applicable, or ask questions about data processing.

To contact us, email: admin@daritabu.com.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a new “Last updated” date.